Last updated: January 2025
1. Information We Collect
When you contact us or request a quote through our website, we collect the information you provide: your name, email address, phone number, ZIP code, and details about your pool or project. We may also collect standard web analytics data such as browser type, pages visited, and referring URL to improve our site.
2. How We Use Your Information
We use the information you provide to:
- Respond to your quote request or inquiry
- Schedule service appointments or consultations
- Send relevant updates about your account or services
- Improve our website and service offerings
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Email & Phone Communications
By submitting our contact form, you consent to receive email and/or phone communication from Clearwater Pool & Spa regarding your inquiry. You may opt out of marketing emails at any time by clicking “unsubscribe” in any email we send, or by contacting us directly.
4. Data Security
We take reasonable precautions to protect your personal information. Our site uses HTTPS encryption during transit, and we limit access to customer data to authorized team members only. No method of electronic storage or transmission is 100% secure; we cannot guarantee absolute security.
5. Cookies & Analytics
Our website may use cookies or similar tracking technologies to understand how visitors use our site. You can disable cookies in your browser settings, though some site features may not function correctly as a result.
6. Third-Party Services
We may use third-party services (such as email delivery providers or analytics platforms) to operate our website. These partners are bound by their own privacy policies and are not permitted to use your data for purposes beyond providing services to us.
7. Children’s Privacy
Our website is intended for general audiences and is not directed at children under 13. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date above. Continued use of our site after any changes constitutes your acceptance of the updated policy.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us at [email protected].